How to Transfer CookieRun: Crumble Progress to a New Device

CookieRun: Crumble can continue the same game data on another device when your progress is linked to Google, Apple ID, or DevPlay.

Do this before uninstalling the game, resetting your old device, or giving up access to it. Devsisters warns that progress played without a linked account can be lost after an uninstall or device reset, and an unlinked account cannot be recovered.

Important: Do not remove CookieRun: Crumble from the old device until you know which Google, Apple ID, or DevPlay account is connected to the progress you want to keep.

If your game uses DevPlay, open Settings > My DevPlay on the old device and check the registered email address.

Keep access to that email. Devsisters states that the registered DevPlay email cannot later be changed and existing game data cannot be transferred from one DevPlay account to another.

Install the game on the new supported device. You can use the official CookieRun: Crumble website to reach the game's official information and platform listings.

After installation, launch CookieRun: Crumble and continue to the account login screen.

If CookieRun: Crumble is already logged into a different character on the new device, do not treat that profile as your transferred save.

Use the exact account that was linked to your original CookieRun: Crumble progress.

• If the game was linked to Google, sign in with that same Google account.
• If the game was linked to Apple ID, use that same Apple ID where the login option is available.
• If the game was linked to DevPlay, sign in to that same DevPlay account.

Devsisters' official device-transfer instructions state that logging into the same linked Google, Apple ID, or DevPlay account lets you continue the same game on the new device.

If you use a DevPlay email login, select Log in with email on the DevPlay login screen and enter the email associated with the character you want to restore.

After the login succeeds, confirm that the expected character and existing progression appear before continuing to play.

If you remember the linked DevPlay email but not its password:

These recovery steps are also available on the official CookieRun: Crumble password recovery page.

Device transfer and account transfer are not the same thing. Moving to a new device works by signing into the same account already linked to the game data.

Devsisters states that the registered email cannot be changed and existing account data cannot be transferred from one account to another. If you accidentally sign into a different account, log out through Settings > Info and return to the original linked login instead.

• Check that you used the same Google, Apple ID, or DevPlay account as the old device.
• If a different character loaded, use Settings > Info to log out and try the correct account.
• If you use DevPlay, confirm the email matches the one shown under Settings > My DevPlay on the old device.
• If the old progress was never linked and the original installation is already gone, Devsisters states that the unlinked account cannot be recovered.

If the linked account is correct but the expected character still does not load, use the official CookieRun: Crumble Help & Support site and contact the Support Team.